Thread View: gmane.linux.debian.user
9 messages
9 total messages
Started by lrhorer
Sat, 06 Jun 2009 01:37
Printing to HP Deskjet 940c
Author: lrhorer
Date: Sat, 06 Jun 2009 01:37
Date: Sat, 06 Jun 2009 01:37
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I have CUPS setup under Debian "Lenny" an an AMD Athlon 64 x 2 CPU with 4G of RAM. I cannot get the system to print to my HP Deskjet 940c printer attached via USB. The system says it sees the printer, and the driver seems to be properly installed, but if I send a print job to the printer, it just sits there in the queue. This was working previously with an HP PhotoSmart 3210 printer attached via the Ethernet LAN, but the PhotoSmart printer died, so I need to use the 940c. Where should I start my troubleshooting?
Re: Printing to HP Deskjet 940c
Author: Kelly Clowers
Date: Sat, 06 Jun 2009 10:51
Date: Sat, 06 Jun 2009 10:51
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On Fri, Jun 5, 2009 at 23:37, lrhorer <lrhorer@satx.rr.com> wrote: > I have CUPS setup under Debian "Lenny" an an AMD Athlon 64 x 2 CPU with 4G > of RAM. I cannot get the system to print to my HP Deskjet 940c printer > attached via USB. The system says it sees the printer, and the driver > seems to be properly installed, but if I send a print job to the printer, > it just sits there in the queue. This was working previously with an HP > PhotoSmart 3210 printer attached via the Ethernet LAN, but the PhotoSmart > printer died, so I need to use the 940c. Where should I start my > troubleshooting? You have hplip installed, right? I usually just go to the CUPS interface and remove and re-add the printer. Although most recently, when I switched out a 940c for a 6940 (in sid) everything just worked. Cheers, Kelly Clowers
Re: Printing to HP Deskjet 940c
Author: Wayne Topa
Date: Sat, 06 Jun 2009 15:11
Date: Sat, 06 Jun 2009 15:11
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lrhorer wrote:
> I have CUPS setup under Debian "Lenny" an an AMD Athlon 64 x 2 CPU with 4G
> of RAM. I cannot get the system to print to my HP Deskjet 940c printer
> attached via USB. The system says it sees the printer,
What in the system sees the printer, the cups interface
(http://localhost:631) or something in the logs?
and the driver
> seems to be properly installed, but if I send a print job to the printer,
> it just sits there in the queue. This was working previously with an HP
> PhotoSmart 3210 printer attached via the Ethernet LAN, but the PhotoSmart
> printer died, so I need to use the 940c. Where should I start my
> troubleshooting?
>
>
1. Did you use the cups interface to install the new printer, and remove
the old one?
2. What does lpstat -t show when run by root or a user?
It should show what printer is 'seen' by cups.
3. If lpstat -t says it can't find the server, see a post by me about
"Strange printer problems" on June 3.
Wayne
Re: Printing to HP Deskjet 940c
Author: lrhorer
Date: Sun, 07 Jun 2009 14:38
Date: Sun, 07 Jun 2009 14:38
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Wayne Topa wrote: > lrhorer wrote: >> I have CUPS setup under Debian "Lenny" an an AMD Athlon 64 x 2 CPU with >> 4G >> of RAM. I cannot get the system to print to my HP Deskjet 940c printer >> attached via USB. The system says it sees the printer, > > What in the system sees the printer, the cups interface > (http://localhost:631) or something in the logs? > > and the driver >> seems to be properly installed, but if I send a print job to the printer, >> it just sits there in the queue. This was working previously with an HP >> PhotoSmart 3210 printer attached via the Ethernet LAN, but the PhotoSmart >> printer died, so I need to use the 940c. Where should I start my >> troubleshooting? >> >> > 1. Did you use the cups interface to install the new printer, and remove > the old one? No, not that I recall. Certainly I did not remove the old printer, but as I recall I just plugged the 940c in and CUPS recognized it was there. Perhaps I previously installed the printer and just do not recall doing so. > 2. What does lpstat -t show when run by root or a user? RAID-Server:/etc# lpstat -t scheduler is running system default destination: DESKJET_940C device for DESKJET_940C: usb://HP/DESKJET%20940C?serial=MX22C6D0Q3BH device for PhotoSmartPrinter: socket://192.168.0.32:9100 DESKJET_940C accepting requests since Sun 07 Jun 2009 07:39:32 AM CDT PhotoSmartPrinter accepting requests since Sat 30 May 2009 10:01:32 PM CDT printer DESKJET_940C now printing DESKJET_940C-0. enabled since Sun 07 Jun 2009 07:39:32 AM CDT printer PhotoSmartPrinter is idle. enabled since Sat 30 May 2009 10:01:32 PM CDT DESKJET_940C-13 root 18432 Sat 30 May 2009 10:15:55 PM CDT DESKJET_940C-14 root 18432 Sat 30 May 2009 10:31:54 PM CDT DESKJET_940C-15 root 18432 Sat 30 May 2009 10:33:48 PM CDT RAID-Server:/etc# > It should show what printer is 'seen' by cups. It looks like it is there. When I pull or replace the USB cable, the status changes accordingly. > 3. If lpstat -t says it can't find the server, see a post by me about > "Strange printer problems" on June 3. It doesn't sound like the same issue, I don't think.
Re: Printing to HP Deskjet 940c
Author: lrhorer
Date: Sun, 07 Jun 2009 14:46
Date: Sun, 07 Jun 2009 14:46
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Kelly Clowers wrote: > On Fri, Jun 5, 2009 at 23:37, lrhorer <lrhorer@satx.rr.com> wrote: >> I have CUPS setup under Debian "Lenny" an an AMD Athlon 64 x 2 CPU with >> 4G of RAM. I cannot get the system to print to my HP Deskjet 940c >> printer attached via USB. The system says it sees the printer, and the >> driver seems to be properly installed, but if I send a print job to the >> printer, it just sits there in the queue. This was working previously >> with an HP PhotoSmart 3210 printer attached via the Ethernet LAN, but the >> PhotoSmart printer died, so I need to use the 940c. Where should I start >> my troubleshooting? > > You have hplip installed, right? I usually just go to the CUPS interface > and remove and re-add the printer. Although most recently, when I > switched out a 940c for a 6940 (in sid) everything just worked. Yes. I don't think the Photosmart printer would have worked if not, but in any case, hplip is installed and shows OK.
Re: Printing to HP Deskjet 940c
Author: Wayne Topa
Date: Sun, 07 Jun 2009 16:41
Date: Sun, 07 Jun 2009 16:41
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lrhorer wrote: > Wayne Topa wrote: > >> lrhorer wrote: >>> I have CUPS setup under Debian "Lenny" an an AMD Athlon 64 x 2 CPU with >>> 4G >>> of RAM. I cannot get the system to print to my HP Deskjet 940c printer >>> attached via USB. The system says it sees the printer, >> 2. What does lpstat -t show when run by root or a user? > > RAID-Server:/etc# lpstat -t > scheduler is running > system default destination: DESKJET_940C > device for DESKJET_940C: usb://HP/DESKJET%20940C?serial=MX22C6D0Q3BH > device for PhotoSmartPrinter: socket://192.168.0.32:9100 > DESKJET_940C accepting requests since Sun 07 Jun 2009 07:39:32 AM CDT > PhotoSmartPrinter accepting requests since Sat 30 May 2009 10:01:32 PM CDT > printer DESKJET_940C now printing DESKJET_940C-0. enabled since Sun 07 Jun > 2009 07:39:32 AM CDT > printer PhotoSmartPrinter is idle. enabled since Sat 30 May 2009 10:01:32 > PM CDT > DESKJET_940C-13 root 18432 Sat 30 May 2009 10:15:55 PM > CDT > DESKJET_940C-14 root 18432 Sat 30 May 2009 10:31:54 PM > CDT > DESKJET_940C-15 root 18432 Sat 30 May 2009 10:33:48 PM > CDT > RAID-Server:/etc# > > >> It should show what printer is 'seen' by cups. > > It looks like it is there. When I pull or replace the USB cable, the status > changes accordingly. Have you checked the error_log to see if it has any clues? > >> 3. If lpstat -t says it can't find the server, see a post by me about >> "Strange printer problems" on June 3. > > It doesn't sound like the same issue, I don't think. Your right, it isn't the same problem but just as frustrating. :-( Good luck Wayne
Re: Printing to HP Deskjet 940c
Author: Wayne Topa
Date: Sun, 07 Jun 2009 16:42
Date: Sun, 07 Jun 2009 16:42
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lrhorer wrote: > Wayne Topa wrote: > >> lrhorer wrote: >>> I have CUPS setup under Debian "Lenny" an an AMD Athlon 64 x 2 CPU with >>> 4G >>> of RAM. I cannot get the system to print to my HP Deskjet 940c printer >>> attached via USB. The system says it sees the printer, >> 2. What does lpstat -t show when run by root or a user? > > RAID-Server:/etc# lpstat -t > scheduler is running > system default destination: DESKJET_940C > device for DESKJET_940C: usb://HP/DESKJET%20940C?serial=MX22C6D0Q3BH > device for PhotoSmartPrinter: socket://192.168.0.32:9100 > DESKJET_940C accepting requests since Sun 07 Jun 2009 07:39:32 AM CDT > PhotoSmartPrinter accepting requests since Sat 30 May 2009 10:01:32 PM CDT > printer DESKJET_940C now printing DESKJET_940C-0. enabled since Sun 07 Jun > 2009 07:39:32 AM CDT > printer PhotoSmartPrinter is idle. enabled since Sat 30 May 2009 10:01:32 > PM CDT > DESKJET_940C-13 root 18432 Sat 30 May 2009 10:15:55 PM > CDT > DESKJET_940C-14 root 18432 Sat 30 May 2009 10:31:54 PM > CDT > DESKJET_940C-15 root 18432 Sat 30 May 2009 10:33:48 PM > CDT > RAID-Server:/etc# > > >> It should show what printer is 'seen' by cups. > > It looks like it is there. When I pull or replace the USB cable, the status > changes accordingly. Have you checked the error_log to see if it has any clues? > >> 3. If lpstat -t says it can't find the server, see a post by me about >> "Strange printer problems" on June 3. > > It doesn't sound like the same issue, I don't think. Your right, it isn't the same problem but just as frustrating. :-( Good luck Wayne
Re: Printing to HP Deskjet 940c
Author: lrhorer
Date: Thu, 11 Jun 2009 12:40
Date: Thu, 11 Jun 2009 12:40
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Wayne Topa wrote: > lrhorer wrote: >> Wayne Topa wrote: >> >>> lrhorer wrote: >>>> I have CUPS setup under Debian "Lenny" an an AMD Athlon 64 x 2 CPU with >>>> 4G >>>> of RAM. I cannot get the system to print to my HP Deskjet 940c printer >>>> attached via USB. The system says it sees the printer, > >>> 2. What does lpstat -t show when run by root or a user? >> >> RAID-Server:/etc# lpstat -t >> scheduler is running >> system default destination: DESKJET_940C >> device for DESKJET_940C: usb://HP/DESKJET%20940C?serial=MX22C6D0Q3BH >> device for PhotoSmartPrinter: socket://192.168.0.32:9100 >> DESKJET_940C accepting requests since Sun 07 Jun 2009 07:39:32 AM CDT >> PhotoSmartPrinter accepting requests since Sat 30 May 2009 10:01:32 PM >> CDT >> printer DESKJET_940C now printing DESKJET_940C-0. enabled since Sun 07 >> Jun 2009 07:39:32 AM CDT >> printer PhotoSmartPrinter is idle. enabled since Sat 30 May 2009 >> 10:01:32 PM CDT >> DESKJET_940C-13 root 18432 Sat 30 May 2009 10:15:55 >> PM CDT >> DESKJET_940C-14 root 18432 Sat 30 May 2009 10:31:54 >> PM CDT >> DESKJET_940C-15 root 18432 Sat 30 May 2009 10:33:48 >> PM CDT >> RAID-Server:/etc# >> >> >>> It should show what printer is 'seen' by cups. >> >> It looks like it is there. When I pull or replace the USB cable, the >> status changes accordingly. > > Have you checked the error_log to see if it has any clues? Well, yes. It was pretty cryptic, so I turned on the debug logging, but it's still pretty cryptic. The only thing I see which seems relevant is this: E [11/Jun/2009:12:29:41 -0500] PID 13834 (/usr/lib/cups/backend/usb) crashed on signal 9! There are no other error entries and nothing else in the output suggests the nature of the problem. A crash of the usb utility certainly doesn't sound good, but I have no idea what could be causing it.
Re: Printing to HP Deskjet 940c
Author: Wayne Topa
Date: Thu, 11 Jun 2009 18:39
Date: Thu, 11 Jun 2009 18:39
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lrhorer wrote: > Wayne Topa wrote: > >> lrhorer wrote: >>> Wayne Topa wrote: >>> >>>> lrhorer wrote: >>>>> I have CUPS setup under Debian "Lenny" an an AMD Athlon 64 x 2 CPU with >>>>> 4G >>>>> of RAM. I cannot get the system to print to my HP Deskjet 940c printer >>>>> attached via USB. The system says it sees the printer, >>>> 2. What does lpstat -t show when run by root or a user? >>> RAID-Server:/etc# lpstat -t >>> scheduler is running >>> system default destination: DESKJET_940C >>> device for DESKJET_940C: usb://HP/DESKJET%20940C?serial=MX22C6D0Q3BH >>> device for PhotoSmartPrinter: socket://192.168.0.32:9100 >>> DESKJET_940C accepting requests since Sun 07 Jun 2009 07:39:32 AM CDT >>> PhotoSmartPrinter accepting requests since Sat 30 May 2009 10:01:32 PM >>> CDT >>> printer DESKJET_940C now printing DESKJET_940C-0. enabled since Sun 07 >>> Jun 2009 07:39:32 AM CDT >>> printer PhotoSmartPrinter is idle. enabled since Sat 30 May 2009 If you don't have the PhotoSmart, try removing it. >>> 10:01:32 PM CDT >>> DESKJET_940C-13 root 18432 Sat 30 May 2009 10:15:55 >>> PM CDT >>> DESKJET_940C-14 root 18432 Sat 30 May 2009 10:31:54 >>> PM CDT >>> DESKJET_940C-15 root 18432 Sat 30 May 2009 10:33:48 >>> PM CDT >>> RAID-Server:/etc# >>> >>> >>>> It should show what printer is 'seen' by cups. >>> It looks like it is there. When I pull or replace the USB cable, the >>> status changes accordingly. >> Have you checked the error_log to see if it has any clues? > > Well, yes. It was pretty cryptic, so I turned on the debug logging, but > it's still pretty cryptic. The only thing I see which seems relevant is > this: > > E [11/Jun/2009:12:29:41 -0500] PID 13834 (/usr/lib/cups/backend/usb) crashed > on signal 9! > > There are no other error entries and nothing else in the output suggests the > nature of the problem. A crash of the usb utility certainly doesn't sound > good, but I have no idea what could be causing it. I see that /etc/udev/rules.d/ has a file that contains some PhotoSmart lines. That might be a reason for the usb to be unhappy. I have had udev problems in the past and always check there when I have odd problems. Wayne
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